Company Profile
  Elcos has structured the acquired competences in beyond thirty years of activity in the generating set....
   

 

 

 

 

      Customer care
   
 

Technical office

 

Interface between the customer and the production; studies the customer requirements through one constant innovation of product, them makes available to the users of the Elcos generating set; it coordinates the know-how business, guiding it makes of innovation and search of product until the realization of the same one.

It is taken care is to plan good supplies that demand special applications, is to guide the customer in is made of chosen buy and dimensioning of the machine based on the service demanded, the installation on the operation place and of the programming of the services of ordinary maintenance that guarantee a corrected operation.

 
  Assistence network
 
 
Elcos has structured the acquired competences in beyond thirty years of activity in the generating set field ad having organized them in one range of services in a position to answering to every requirement of the own customers. Thanks to its net of workshops, highly specialized, offer to attendance pre and post sale service distributed in our national territory and in the world.

In particular the services offers are the answer to the requirements that they accompany customer ‘s iter: the phase of chosen, buy and the dimensioning of the genset, the periodic maintenance that guarantees a corrected operation of the generating set and the extraordinary participations of repair

 
  Maintenace First starter  
 
It previews a program articulated in periodic controls and relative operations of maintenance; the more used are change oil and filters verification be and densiy of the batteries liquids, control of the rotary parts, tries under cargo, verification logons and contacts electrical workers.

The maintenance program previews moreover, the release, to the term of every participation of a certificate of corrected operation of the generating. It happens by means of the stipulazione of a contract and concurs the choice between formulas anniversaries, semiannual, tri and four-month and service of reperibility immediate or within the 24 hours.

 
  First starter
 
 
Upon request Elcos supplies to the first starter with general test of the generating set.

Start comes executed from our staff, upon controls confirmation the corrected operation of the genset and it attests it to the term by means of an appropriate rmodule of the same test. The service, previews where demanded instruction of the attached staff.

 
  For Information  
 
mail: vendite@elcos.net
tel: +39 0373.7233220

 
 








 
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